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Drawing upon the ambivalence literature, the purpose of this paper is to explore clients’ ambivalence caused by the co-existence of trust and distrust and to investigate how clients respond to the ambivalence.

Qualitative research strategies using multiple data sources were adopted. Face-to-face interviews were the major method for gathering data. Additional data sources included archival cases, official reports, regulations and rules and survey reports.

The results identified that clients’ ambivalence occurs in the face of the co-existence of trust and distrust. Clients might trust contractors on certain aspects and distrust of others or when they realize that trust and/or distrust have mixed merits and demerits. As a response strategy to the ambivalence, clients may choose to oscillate between trust and distrust in accordance with contractors’ quality and cost performance.

One limitation is that dwelling fit-out projects are generally small in size. Parties in small size projects might have different mindsets than large projects. Thus, it is worthwhile to extend the framework to the context of large projects.

Managers or clients should be aware of the double-edged sword nature of trust and distrust. To deal with the ambivalence resulting from co-existence of trust and distrust, a proper balance of trust and distrust might be effective.

This study contributes an ambivalence approach to the trust research in project management.

The purpose of this paper is to understand the role of multichannel integration quality in enhancing online perceived value and online purchase intention via the online store operated by a land-based retailer.

This paper develops a research model based on the “quality-value-purchase” chain, with four dimensions of multichannel integration quality as antecedents and three dimensions of online perceived value as mediators of online purchase intention. Empirical data were collected from 390 multichannel shoppers and structured equation modeling was used to test the research hypotheses.

Among the four multichannel integration quality dimensions, transparency of service configuration, process consistency and business ties positively affect online purchase intention through online perceived value, whereas the effects of information consistency are not significant; process consistency exerts a stronger influence on online perceived value than business ties; the effect of online convenience on online purchase intention is weaker than that of online monetary savings and online hedonic value.

The study identifies the theoretical principles of the relationships among multichannel integration quality, online perceived value and online perceived value in multichannel context. Based on these theoretical principles, this study will help researchers to better understand consumers’ online purchase intention and the creation of online perceived value in the integrated multichannel context.

The findings of this study can provide retailers with useful strategies to increase online purchase intention depending on improvement of multichannel integration quality and online perceived value.

This study provides a first study to empirically assess various types of online perceived value attached to multidimensional properties of multichannel integration quality and the corresponding effects on online purchase intention. Overall, the results offer insights of how land-based retailers could manage their online performance by integrating multiple channels and improving online perceived value.

The purpose of this paper is to understand how two online marketing orientations of land-based retailers in product category and price could change retail brand attitude when retail brand familiarities differ.

This paper proposes a research model with two orientations in product category and price as antecedents of retail brand attitude change and retail brand familiarity as a moderator. Empirical data were collected from 684 shoppers across three land-based retailers to test the research hypotheses.

Both orientations in product category and price can improve customers’ retail brand attitudes. Retail brand familiarity plays a significant moderator in some of the situations. Online-offline product category congruence and online-prototypical price congruence have significantly positive effects on retail brand attitude change whether retail brand familiarity is high or low. The effect of online-offline price congruence is significant only among high-familiarity customers, while the effect of online-prototypical product category congruence is found to be significant only among low-familiarity customers.

The study identifies the moderating effects of retail brand familiarity on the relationships between two online marketing orientations in product category and price and retail brand attitude change. Based on the moderating effects, this study will help researchers to better understand the effectiveness of two online marketing orientations subject to varying degrees of retail brand familiarity in a multichannel retailing context.

The findings of this study can guide land-based retailers to focus on the right orientations in product category and price to improve customers’ attitudes toward the retail brand when existing or new customers are targeted.

This study provides a first study to empirically assess the change in retail brand attitude prompted by homogenous and prototypical orientations in product category and price and subject to varying degrees of retail brand familiarity. Overall, the results offer insights of how land-based retailers could manage their overall performance by designing more effective online product category and pricing strategies for existing or new customers.

The purpose of this paper is to explore the impact of ambidextrous leadership on employees’ innovative behaviors in public museums based on the ambidexterity theory of leadership for innovation. It also examines the mediating mechanism of organizational climate for innovation in public museums.

Multisource survey data were obtained from 30 human resource managers, 74 department managers and 237 employees of Taiwanese public museums. Multilevel path analysis was conducted to test the proposed model.

Ambidextrous leadership has the most significant effect on employees’ innovative behaviors. Moreover, organizational climate for innovation has a mediating effect on the relationship between ambidextrous leadership and employees’ innovative behaviors.

This study provides a new perspective on dynamic and complementary ambidextrous leadership, thereby providing important practical implications for innovation management in public museums. Specifically, leaders should apply ambidextrous leadership behaviors in their daily operations to develop an organizational climate for innovation and facilitate employees’ innovative behaviors.

This study is the first to explore the influence of ambidextrous leadership in a museum. In addition, it examines the mediating effect of organizational climate for innovation to explain the effect of ambidextrous leadership on employees’ innovative behaviors. The findings provide valuable insights for both researchers and managers of public and private entities.

The purpose of this paper is to quantify the evolutionary mechanism of coronavirus disease 2019 (COVID-19) impact on international construction multi-projects.

From three concepts of complexity, stressor and detractor risks, a multi-project simulation model under COVID-19 outbreak is proposed to study the characteristics of contingency with three peaks of ordered and disordered states. Specially, COVID-19 brings forth mitigation fee, epidemic prevention fee, holdup fee and schedule delay fee of multi-projects. By integrating parametric model, Monte Carlo and chaos theory, a comparative analysis of its contingency with or without COVID-19 is conducted. Summarizing the simulated results, their total contingencies at certain risk tolerance are obtained at two status of static at one-time point and dynamic over time. Meanwhile, some major risks including detractors, complexities and stressors are screened out for mitigation, especially for epidemic prevention and control. Eventually, the real case is illustrated to demonstrate its validity.

It provides a quantitative analysis framework for the impact of epidemic, a once-in-a-century black swan event with a long tail, on construction multi-projects.

It conduct an effective model to quantify impacts of COVID-19 on international construction multi-projects for implementing effective counter-measures, which lay foundation for claims among different stakeholders.

The term of detractor risk is applied to describe COVID-19 and quantify its impact upon international construction multi-projects. Further, a hybrid model by integrating parametric model and Monte Carlo in type I/II model is proposed to simulate their contingencies at disordered states. Finally, the simulated outcomes of these models are used to guide effective risk control to meet the requirements by the client.

This study aims to test the cross-level effects of team job crafting on individual innovative work behaviour (IWB) and the mediating role of team psychological capital (PsyCap).

This longitudinal study tested a multilevel design in a sample of 163 employees, clustered into 45 teams. Job crafting and PsyCap were aggregated to the team level to examine the effects of team job crafting Time 1 on individual IWB Time 2. In addition, mediation analysis was tested to determine whether team-level job crafting Time 1 can affect individual IWB Time 2 through team PsyCap Time 2.

Results found that team job crafting was positively related to individual IWB, and the relationship was mediated by team PsyCap.

This study includes implications for adopting job crafting behaviour at the team level to improve individual IWB.

This cross-level study is the first to verify the effects of team job crafting on individual IWB and team PsyCap as a mediator. This study extends the literature on job crafting by using a multilevel design in the analysis.

The purpose of this study is to investigate the effect of knowledge sharing among team members on the development of shared leadership and innovative behaviour.

Data were collected from 64 management teams and 427 individuals working in 26 different hotels in the hospitality industry in Taiwan.

The results show that knowledge sharing has both direct and indirect effects on the development of shared leadership and individual innovative behaviour.

Results suggest that knowledge sharing supports the occurrence of shared leadership, leading to an increase in innovative behaviour. The authors infer from the findings that encouraging a culture of knowledge sharing can have a positive impact on the creativity of teams.

This study advances knowledge of shared leadership as a mediator using a multilevel approach to test antecedents of innovative behaviour in the Taiwan hotel industry.

This study aims to examine the direct impact of internal green supply chain practices (IGSCP) on green human resource management (GHRM), supply chain environmental cooperation (SCEC) and firm performance (FP). The mediating influences of GHRM and SCEC on the influence of IGSCP on FP are also examined. The study further examines the mediating influence of SCEC on the link between GHRM and FP.

The study uses a quantitative method where data is gathered from human resource and supply chain managers of 139 manufacturing firms (food, beverage and alcohol, textiles, agrochemical and plastics), using customized questionnaires. The data is analyzed using the partial least square structural equation modeling software (SmartPLS 3.2.8).

The results suggest that the adoption of only IGSCP may negatively affect the market and financial performances of firms. However, the implementation of GHRM and SCEC may catalyze IGSCP to improve FP.

The study develops a comprehensive empirical model that tests the joint influence of internal green supply chain, GHRM and SCEC on FP. The findings indicate that IGSCP, GHRM and SCEC help firms to advance FP.

There is not a unified modelling approach to finite element failure analysis of concrete dams. Different behaviours of a dam predicted by different fracture methods with various material constitutive models may significantly influence on the dam safety evaluation. The purpose of this paper is to present a general comparative investigation to examine whether the nonlinear responses of concrete dams obtained from different fracture modelling approaches are comparable in terms of crack propagation and failure modes.

Three fracture modelling approaches, including the extended finite element method with a cohesive law (XFEM-COH), the crack band finite element method with a plastic-damage relation (FEPD), and the Drucker-Prager (DP) elasto-plastic model, are chosen to analyse damage and cracking behaviour of concrete gravity dams under overloading conditions. The failure process and loading capacity of a dam are compared.

The numerical results indicate that the three approaches are all applicable to predict loading capacity and safety factors of gravity dams. However, both XFEM-COH and FEPD give more reasonable crack propagation and failure modes in comparison with DP. Therefore, when cracking patterns are the major concern for safety evaluation of concrete dams, it is recommended that XFEM-COH and FEPD rather than DP be used.

The comparison of cracking behaviours of concrete dams obtained from different fracture modelling approaches is conducted. The applicability of the modelling approaches for failure analysis of concrete dams is discussed, and from the results presented in this work, it is significant to consider the suitability of the selected fracture modelling approach for dam safety evaluation.

The purpose of this paper is to assess the links between basic farmland preservation and land transfers in rural China.

The Chinese provincial panel data from 2006 to 2016 were analyzed with the use of Arellano–Bond linear dynamic panel data estimations.

The basic farmland preservation policy negatively affects the land transfer rate. In addition, this policy is most likely to limit land transfers between local acquaintances in the major grain-producing areas. Further evidence indicates that the basic farmland preservation policy has a negative impact on land rentals in general. Considering that land transfers such as exchanges and take-overs are excluded from rental transactions between acquaintances, the policy’s constraints on land use are likely to hinder land rentals between acquaintances, which are market-oriented.

Overall, this study’s analysis suggests that the farmland preservation policy’s constraints on land use rights are likely to result in a major diminishment of the rural rental markets. Under this policy, land that is designated as basic farmland cannot be converted to another use. However, it remains possible to improve the productivity of agriculture through other means. These possible avenues for improvement include enhancing the efficiency of production through expanding the scale of farming operations and developing the social services aspect of agriculture (i.e. the basic farmland preservation policy is likely to realize more social revenue than can be gained from land transfers). Thus, the arrangement of the basic farmland preservation policy in China can be managed in a way that is both economical and reasonable.

To ensure food security, China has enacted several laws and regulations to preserve basic farmland, and it has promoted land transfers to improve farm productivity. Therefore, it is important to understand whether the basic farmland preservation policy restricts land use rights and hinders land transfers that could improve productivity. This study provides empirical evidence showing that the basic farmland preservation policy is actually not conducive to promoting land transfers and that it even discourages the market orientation of land rentals between acquaintances. In dealing with this issue, the Chinese Government should seek to balance the relationship between preserving basic farmland and promoting land transfers.